Privacy Policy

Privacy is of great importance to Bateriascanarias and we want to describe how we will treat your personal data.

We detail our PRIVACY POLICY

Responsible for the processing of your personal data

Ramon Brucart is the data controller of the personal data that you provide to us and is responsible for your data in accordance with applicable data protection regulations.

NIF No.: 33891870J

Address: Calle Virgen de la Luz, 16 - 38108 La Laguna - Tenerife

Telephone: +34 622 001 567

Email: ramon@bateriascanarias.es

Purpose of the use and collection of personal data

Management of orders placed through the online store and sending communications related to them.

Sending commercial advertising communications by email about our products, services and/or promotions, to emails collected from orders and subscription to our newsletter.

Response to communications through the contact form.

Legal basis for the processing of personal data

The legal basis for the processing of your data: our legitimate interest in managing orders placed through our Website, responses to your queries through the contact form and your express consent when accepting the privacy policy and the sending of commercial communications. advertising of our products, services and/or promotions.

Type of personal data

All data requested through our Website are mandatory and necessary for the optimal provision of our service. We will only process your contact information: name, surname, telephone number, address, tax data, email address.

Data communication

Ramón Brucart informs you and guarantees that your data is protected with us and that we do not provide your personal data to third parties, with the exception of carriers, necessary to send your order and advice to control billing.

Likewise, we inform you that commercial communications via email are carried out through our servers and MailRelay. You can consult the privacy policy at https://mailrelay.com/es/politica-de-privacidad.

Our commercial communications will always include a link to unsubscribe, in an agile and simple way. You just have to click on the “Unsubscribe” link, located at the bottom of them.

Retention period of personal data

We will keep your data as long as there is a mutual interest in maintaining the end of the treatment and for as long as your account in Bateriascanarias remains active, and maintaining the billing data for at least four years for possible claims before the public administration. When the processing of your data is no longer necessary for this purpose or you have informed us of your opposition to the processing or sending of commercial communications, we will destroy your data with appropriate security measures.

ARCO Rights

Right of access: You have the right to obtain confirmation as to whether Bateriascanarias is processing your personal data.

Right to rectification: You have the right to request rectification of your personal data if it is inaccurate, including the right to complete incomplete data.

Right to deletion: You have the right to obtain without undue delay the deletion of any of your personal data processed by Bateriascanarias at any time.

Right to object to data processing based on legitimate interest: You have the right to oppose the processing of your personal data based on the legitimate interest of Bateriascanarias. We will not continue processing your personal data unless we can prove compelling legitimate reasons for the processing that prevail. about your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

Right to object to commercial advertising communications, by email. Our advertising communications will always include a link to unsubscribe, in an agile and simple way. You just have to click on the “Unsubscribe” link, located at the bottom of it.

Right to file a claim with a supervisory authority: If you consider that Bateriascanarias is not treating your personal data correctly, you can contact us at:clientes@bateriascanarias.es or you also have the right to file a complaint with the data protection authority. competent data.

Right to limitation in processing: You have the right to request that Bateriascanarias limit the processing of your personal data.

Right to portability: Whenever Bateriascanarias processes your personal data through automated means based on your consent or an agreement, you have the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or to a third. It will only include the personal data that you have provided to us.

Exercise of rights

You can exercise the rights mentioned in the previous section by sending an email to:clientes@bateriascanarias.es, or the postal address: Calle Virgen de la Luz, 16 38108 – La Laguna – Tenerife Att. Administration Department

If we update our Privacy Policy, the latest version will always be available on our website.

Applicable regulations

Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and Organic Law (ES) 15/1999 of December 13 (LOPD) regarding the protection of personal data.